Jphonelite is a Java SIP VoIP SoftPhone for Desktops (Windows, Linux, Mac) and Android. Features 6 lines with transfer, hold, conference (up to all 6 lines), g711 u/a, g722, g729a, and video (video support in Linux or Windows only and includes H263/H264/VP8). Choose the Operating system which relates to the device you wish to install the client on. Windows PC, Mac, Android Mobile or Apple Mobile (IOS) Once downloaded, go back to the email to load the config file attached in the email. On a computer, save the file to your Desktop, launch the 3CX client application, and then drag the file onto.
System Requirements
The 3CX Client for Windows is supported on the following Windows (64-bit) versions :
Windows 7
Windows 8
Windows 8.1
Windows 10
Microsoft .Net 4.5.2
Installing and Configuring the 3CX Client for Windows
Download the latest version of the 3CX Client for Windows.
Open the Setup Wizard to begin the installation.
Select the option “I accept the terms in the Licence Agreement” to proceed.
Leave the default installation path, click “Next” and then “Install.”
A message will appear informing you that the installation has been successful. To configure the client, double-click on the configuration file attached to the 3CX Welcome Email (please refer to note) or drag and drop the configuration file into the 3CX Client.
Once configuration is complete the Available status on the left upper corner of the Client will and On Hook in the dial screen will be activated and the 3CX Client for Windows is ready for use.
Note: The 3CX Welcome Email was sent to you when your extension was created by ClevaGroup. If you cannot find it, please ask ClevaGroup to resend it.
3CX can be installed on your PC, Mac, iPhone, or Android device
Features
Place and receive calls from your company phone number
See caller ID information for incoming calls and return calls if they didn’t leave you a number. Without the app you only see your company’s main number on your cell phone
Quickly call anyone at your company from the integrated contact list
Transfer calls to anyone at your company even if you don’t know their extension
Receive calls while on the road or working out of the office
Voicemails get left in your work voicemail and your email account
Use the app on your PC to control your desk phone. Quickly start or transfer calls by typing the number or picking a staff member from the directory
Enable or disable DND (Do not disturb) for your extension
Pre-Requisites
To configure the app, you must have a 3CX Welcome email in your company email account. If you do not have one, you can request it by emailing [email protected]. Please save it for future use if you need to reconfigure the app or install on a new device.
Install on a PC
3cx Web Client Download
Open the 3CX Welcome email on your computer. This email has a link to install the software and an attachment to configure it. Your voicemail PIN is also listed
There is a link to install the software at the bottom of the email
After the software is installed, double click the “3cxProv” attachment and choose to open it. It will look like nothing happens while the 3CX application configures
Open the app by locating it in the system tray and double-clicking on the 3CX icon
There are two modes the app can run in. CTI mode and Softphone mode. CTI mode is the default
Install on iPhone
Install the 3CX app from Apple App Store and open the app
3cx Phone Client
When prompted, allow app to access microphone and send push notifications. If you would like to be able to call contacts from your iPhone using your MarxModa number, allow access to contacts too
Find the 3CX welcome email in your company email. It will be from [email protected]. Open the email on your phone, tap the attachment and select “Copy to 3CX” option. This will configure your extension in the app
The 3CX app should open and show your name in the upper left corner and look like this
You are now ready to use the app. Even if the app isn’t open you will still receive calls. If you do not want calls to come to your mobile device while you are in the office at your desk or at home, you can disable the account. To sign out so you don’t get calls to your iPhone, tap “Phone” along bottom of screen, then tap your name in upper left corner. Tap the blue box next to your extension to disable it. Remember that you must enable it again to receive calls.
Install on Android
Open Google Play store and search for 3CX. Install and then open the app
If prompted, allow app to access microphone and send push notifications
Find the 3CX welcome email in your company email. It will be from [email protected]. Open the email on your phone, tap the attachment to open. This will configure your extension in the app
The 3CX app should open and show your name in the upper left corner and look like this
You are now ready to use the app. Even if the app isn’t open you will still receive calls. If you do not want calls to come to your mobile device while you are in the office at your desk or at home, you can disable the account. To sign out so you don’t get calls to your mobile device, tap “Phone” along bottom of screen, then tap your name in upper left corner. Tap the blue box next to your extension to disable it. Remember that you must enable it again to receive calls.
NEED SUPPORT?
If you need assistance installing or using the 3CX Client,please contact Worksighted Support: